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Explore the selebtoto Privacy Policy Before You Open an Account

The selebtoto Privacy Policy sets out exactly what personal data we collect when you register, deposit via DANA or OVO, and access titles like Rocket Crash or Royal…

Account data collected at registrationPayment data: DANA, OVO, GoPay, QRISCookie and device activity recordsYour right to access or delete dataContact path for privacy requests
selebtoto Explore the selebtoto Privacy Policy Before You Open an Account
PRIVACY CONTACT PATHS

Switch to Our Privacy Support Channel Directly

If you have a question about your personal data — whether you want to check what we hold, request a correction or ask us to delete your account records — our privacy…

Live Chat Reach our privacy team via live chat inside your account dashboard, available daily from 08:00 to 23:00 WIB for data access and correction requests.
Email Support Send data deletion or account-data queries to our dedicated privacy email address. We aim to acknowledge within 24 hours and resolve within 3 business days.
In-Account Request Form Log in, head to Account Settings, and submit a data request form directly. This path is the fastest route for phone-verification or transaction-record queries.
HOW WE HANDLE YOUR DATA

See What Happens to Your Account and Payment Records

Our data practices cover six distinct areas — from cookies set during your first lobby visit in Denpasar to how long we retain withdrawal records tied to your GoPay wallet.

Cookie Handling

We set session and analytics cookies when you open the lobby. You can adjust cookie preferences in your browser settings; disabling analytics cookies does not block account access or DANA deposit steps.

Account Security

Phone verification is required before account access is granted. We use encrypted storage for your registration details and do not expose your OVO or GoPay wallet identifiers to third-party ad networks.

Data Retention

Transaction records — including QRIS scan references and bank transfer IDs for BCA or Mandiri — are kept for the period required by applicable regulations, then scheduled for secure deletion.

Third-Party Sharing

We share data only with payment processors needed to clear your DANA or virtual account deposit. We do not sell profile data and we do not share gameplay history with advertisers.

Data Access Rights

You can request a copy of the personal data we hold via the in-account form or our privacy email. We verify your identity through the phone number tied to your account before releasing any records.

Requesting Changes

To correct or delete your data, contact support via live chat or email with your account ID. Deletion requests are processed within 7 business days, subject to legal retention requirements.

Check Answers to Common Privacy Policy Questions on selebtoto

The questions below cover what we get asked most often about the selebtoto Privacy Policy — from how your DANA deposit data is stored to what happens to your account records if you request deletion. If your question is not here, use the live chat or email paths listed in the support section above.

We collect your name, email, phone number and device identifiers at registration. Phone verification is completed before account access is granted, and that number is stored as your primary identity anchor.

We log the transaction reference number from DANA, OVO, GoPay and QRIS deposits — not your full wallet credentials or PIN. Payment references are retained for the period required by applicable regulations, then deleted.

We share data only with the payment processors needed to clear your deposit or withdrawal. We do not sell your personal data, gameplay history or wallet identifiers to advertisers or data brokers.

Yes. Submit a data access request via the in-account form or our privacy email. We verify your identity through your registered phone number, then provide your records within 3 business days where local law permits.

Contact our privacy team via live chat or email with your account ID. Deletion is processed within 7 business days. Some transaction records may be retained longer if required by applicable local law.

We set session cookies for login continuity and analytics cookies to understand lobby usage. You can disable analytics cookies in your browser settings without affecting your account access or QRIS deposit steps.

Data handling and your specific rights under this Privacy Policy depend on local law in your region. Where local law permits, you may request access, correction or deletion of the data we hold about you.